Privacy Policy

Vativ Commercial Collections Agency Privacy Policy

Effective 7/1/2023

1. Introduction

Welcome to Vativ Commercial Collections Agency. We are committed to protecting your privacy and ensuring the confidentiality and security of your personal and financial information. This Privacy Policy outlines how we collect, use, and safeguard your data.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Names, addresses, contact details, social security numbers, and other identifying information.
• Financial Information: Debts owed, payment history, and related financial data.
• Communication Data: Records of communications with debtors, creditors, and authorized representatives.
• Legal Documentation: Legal records, judgments, and other legally required documents.

3. How We Use Information

We use the collected information for the following purposes:

• Debt Collection: To collect outstanding debts and fulfill our contractual obligations.
• Verification: To verify the accuracy of debts and validate debtor information.
• Legal Compliance: To comply with applicable laws, regulations, and court orders.
• Communication: To maintain contact with creditors, debtors, and authorized representatives.

4. Data Security and Protection

We prioritize the security and protection of your personal and financial information. We employ robust security measures, including:

• Encryption: Data is encrypted during transmission.
• Access Controls: Restricted access to information.
• Regular Security Audits: Ongoing assessments of our security protocols.

5. Sharing Information

We may share information with the following entities:

• Creditors: Information sharing to facilitate debt recovery.
• Legal Representatives: To engage in legal processes related to debt collection.
• Credit Reporting Agencies: To report and verify debtor information.
• Regulatory Authorities: As required by law and regulatory obligations.

Information sharing strictly adheres to legal and regulatory requirements.

6. Data Retention

We retain data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Data is securely disposed of when no longer needed.

7. Rights of Individuals

Individuals have the following rights:

• Access: To access their data.
• Correction: To correct inaccuracies in their data.
• Deletion: To request the deletion of their data (subject to legal requirements).

To exercise these rights or make inquiries about your data, please contact us at [Contact Information].

8. Consent

By using our services, individuals consent to the collection and use of their information in accordance with this Privacy Policy.

9. Complaints and Contact Information

For concerns or complaints about our data handling practices, please contact our Data Protection Officer at Vativ through our contact us portal, or directly by phone or email.

10. Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be effective upon posting to our website.

11. Compliance with Regulations

We are dedicated to full compliance with applicable data protection laws.